The Punjab government has introduced a major digital governance step through Maryam Ke Dastak, a doorstep public service initiative designed to make official processes easier, faster, and more transparent.
Instead of standing in long queues or visiting offices repeatedly, citizens can now apply for selected government services from the comfort of their homes. The system is digital, monitored, and officially supervised to ensure smooth delivery.
If you are planning to apply, here is everything you need to know.
What Is Maryam Ke Dastak?
Maryam Ke Dastak is a Punjab government platform that provides doorstep delivery of selected public services. Through an official app or website, citizens can book a home visit by a government-approved facilitator.
The facilitator collects documents, processes the request, and ensures final documents are delivered back to the applicant.
The goal is simple. Reduce hassle. Increase transparency. Improve service speed.
Why This Program Was Launched
Punjab has a large population and high demand for public services. Many people face:
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Long waiting lines
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Multiple office visits
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Travel costs
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Delays in processing
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Exploitation by middlemen
Maryam Ke Dastak addresses these challenges through a structured digital system. It reduces unnecessary visits and limits unofficial interference.
This step is also part of broader digital governance reforms in the province.
How Maryam Ke Dastak Registration Works
The registration process is simple and fully digital.
Step 1: Visit Official Platform
Go to the official Dastak website or download the verified mobile app.
Step 2: Create Your Account
Enter your:
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CNIC number
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Mobile number
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Basic personal information
Make sure all details are correct.
Step 3: Select Required Service
Choose the government service you need from the available list. Services may vary by district.
Step 4: Schedule a Home Visit
Select a suitable date and time.
Step 5: Facilitator Visit
A trained and government-approved facilitator will:
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Collect required documents
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Complete your application
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Process official payments (if applicable)
Step 6: Document Delivery
After processing, final documents are delivered to your home.
Key Benefits of Maryam Ke Dastak
Maryam Ke Dastak offers several practical advantages:
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Doorstep convenience
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Reduced travel and waiting time
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Official digital tracking
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Secure payment system
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Transparent processing
Citizens can track their application status directly from the platform.
Transparency and Accountability Features
One of the strongest features of Maryam Ke Dastak is its two-way rating system.
Citizens can rate facilitators.
Facilitators can also rate citizens.
This system promotes accountability and reduces complaints.
Additionally, GPS tracking is used during service visits to ensure verified delivery and prevent fraud.
Who Is Eligible?
Maryam Ke Dastak is available for residents of Punjab. However, service coverage may differ depending on district and type of service.
Before booking, always check whether the service is active in your area.
Employment Opportunities Under the Program
Beyond public convenience, Maryam Ke Dastak also supports employment.
Government-approved facilitators earn commission per completed task. This creates earning opportunities for youth while promoting digital service delivery.
It supports both governance reform and job creation at the same time.
Important Tips Before Applying
To avoid delays, keep these points in mind:
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Enter correct CNIC details
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Keep all documents ready
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Use only the official platform
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Avoid third-party agents
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Do not miss your scheduled visit
Using unofficial links may lead to fraud or misinformation.
Latest Update for 2026
As per recent updates, the government is gradually expanding service coverage in more districts. Citizens are advised to stay connected with official announcements for new services added under Maryam Ke Dastak.
This shows the government’s continued focus on improving public service delivery.
Conclusion
Maryam Ke Dastak is transforming how government services are accessed in Punjab. It reduces hassle, saves time, and increases transparency through digital monitoring.
For citizens looking for convenience and secure service delivery, this initiative offers a modern and structured solution.
Always apply through official channels and stay informed about updates for a smooth experience.
FAQs
1. What is Maryam Ke Dastak?
It is a Punjab government doorstep service platform for selected public services.
2. Is registration free?
Registration is free, but service charges depend on the requested service.
3. Can I track my application?
Yes, tracking is available through the official app or website.
4. Is it available in all districts?
Coverage varies by district and service type.
5. How long does processing take?
Processing time depends on the specific service requested.
